Terms and Conditions of Service

www.joinowners.com

Effective date: 27th, August 2024

Last update: 27th, August 2024

The following Terms and Conditions of Service constitute a legal contract between you ("you") and Owners ("Owners"/"Company") regarding your use of the Website and the Services. Visitors and users of the Services are referred to individually as "User" and collectively as the "Users".

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY. BY REGISTERING, ACCESSING, BROWSING OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS OF SERVICE. By accessing and using the Service, you signify your consent, agreement and understanding of the Terms and Conditions of Service and Privacy Policy. If you do not agree to the Terms and Conditions of Service or the Privacy Policy, do not use the Service.

1. AGE REQUIREMENT

THE WEBSITE IS NOT AVAILABLE TO ANYONE UNDER 18 YEARS OF AGE.

By clicking the "I Agree" button or by using or registering an account to use the Services, you represent that you are at least 18 years of age and that you agree to be legally bound by the Terms and Conditions of Service. In order to use the Services, you must register an account. In setting up and maintaining your account, you must provide and maintain accurate and complete information, including a valid email address and a valid phone number. By providing your telephone number, you represent and warrant that you are the subscriber and regular user of that number.

2. LICENSE AND LIMITATIONS OF USE

By agreeing to these Terms and Conditions of Service, you are granted a limited, non-exclusive, non-transferable, non-sublicensable right to enter, access and use the Service. All rights not expressly granted to you in these Terms and Conditions of Service are reserved by the Company and its licensors, as applicable. You agree that this permission is for your personal, non- use and that no one other than you will use the Service. You have no rights to copy or reproduce in whole or in part any portion of the Service, including without limitation, 2.1 Owners content. Other than the limited license, you have no other right, title or interest in the Service. You understand and acknowledge that, in all circumstances, your rights with respect to the Service shall be limited by applicable copyright or intellectual property laws and these Terms and Conditions of Service.

2.2 Forbidden behavior. You will not use the Service to transmit, display, perform or otherwise make available messages, content or materials (i) that are unlawful, obscene, threatening, unsolicited bulk or "spam," defamatory, invasive of privacy, or (ii) that violate or infringe copyrights, trademarks, patents, trade secrets and other intellectual property rights, rights of privacy or publicity, communications regulations or statutes, or any other laws, including, without limitation, libel, harassment, obscenity and pornography laws; (iii) constitute political campaigning or sales or marketing solicitations or contain computer viruses or other computer code intended to interfere with the functionality of computer systems, or (iv) otherwise harm minors. You agree not to interrupt or attempt to interrupt the operation or the Service in any way.

3. CONTENT

3.1 The content you post remains yours; however, by posting content, you allow Owners to reuse and share it, but you do not lose any ownership rights you may have in your content. When you post comments, questions, reviews, and when you send us ideas and suggestions for new features or enhancements, you authorize Owners to use and share this content with anyone, to distribute and promote it on any platform and by any means, and to make modifications or edits as it sees fit.

3.2 By submitting or posting content on or through the platforms, you grant us a non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute your content through all media or methods of distribution (now existing or hereafter developed). This includes making your content available to other companies, organizations or individuals who partner with Owners for syndication, broadcast, distribution or publication of content in other media.

3.3 You represent and warrant that you have all necessary rights, power and authority to authorize us to use any content you submit to us. You also agree to all such uses of your content without any compensation due to you. Any feedback, comments or suggestions you may provide regarding Owners or the Services is completely voluntary and we may use any feedback, comments or suggestions we deem appropriate without any obligation to you.

4. PRIVACY POLICY

Please read our Privacy Policy carefully for information regarding Owners collection, use and disclosure of your personal information. Our Privacy Policy explains how we treat your personal information and protect your privacy when you use our Website and Services and explains the procedures by which Users may view, update, correct or delete their accounts and personal information.

5. MODIFICATION OF TERMS

By opening an account, you agree to the Terms and Conditions of Service in the format posted on our website. Owners reserves the right, at our discretion, to change, modify, add or remove portions of the Terms at any time. Please check the Terms periodically for changes that are made after you open your account.

Your continued use of the Services following the posting of changes constitutes your binding acceptance of such changes. For any material changes to the Terms, Owners will use reasonable efforts to provide notice of such modified Terms, such as by email notice to the email address associated with your account, and such modified terms will be effective for you when you are notified of such changes. However, changes that address new features for a service or changes made to manage Owners' liability or that are otherwise required by law will be effective immediately. If you do not agree to the modified Terms, you should discontinue your use of the Services.

The Company, Owners, reserves the right to modify, suspend or cancel at any time and at its sole discretion any of the services offered. In the event of a modification or cancellation of the services, the Company undertakes to offer the Client alternative options, whenever possible. The Client acknowledges and agrees that it shall not be entitled to bring any judicial or extrajudicial claim of any kind against the Company as a result of such modifications, suspensions or cancellations of the services.

6. PAYMENTS, CHARGES AND BILLING

6.1 Payments. During the registration process you will be asked to provide credit or debit card or bank account information. As a user of the Service, you agree to be charged your payment instrument, applicable fees, as well as any taxes and any other charges you incur in connection with your use of the Service. In the event that you use your credit or debit card to make purchases on the Service, we may at our discretion, individually post the charges or add your charges to other purchases you make on the Service. In this regard, you agree to pay any amounts incurred, and in turn to maintain adequate funds in your payment instrument in order to satisfy any amounts you may owe the Company. All charges are billed to the payment instrument you designate the first time you make a purchase or incur a charge on the Service. Any bank fees or charges reflected on your payment instrument by your financial or credit institution are your responsibility. If your billing information changes, you must update your billing information by contacting an Owners advisor or representative.

By providing your credit card, debit card, bank account or other payment instrument information to the Company, you acknowledge and agree that we may keep your payment instrument information on file until you close your Owners Account. By providing your payment instrument information to the Company, you agree that you will consult the terms and conditions imposed by the issuer of your payment instrument as to the notice requirements and limitations of liability applicable to you in the event of loss, theft or unauthorized use of your payment instrument. You agree that you, and not Owners or its Affiliates, shall be solely responsible for payment of all amounts billed to your credit card by unauthorized third parties. You agree that you will not provide information about any payment instrument that has not been issued in your name.

6.2 Refund policy. After thirty (30) days from the date of subscription to the Service, payments or charges made are non-refundable. Any refunds due to you by the Company will be credited to the instrument you designate the first time you charge the Service. You must communicate your request by sending an email to design@joinowners.com.

6.3 Automatic renewal. If you select a Service with an automatic renewal feature, you authorize Owners to maintain your account information and charge your provided payment instrument for subscription fees automatically at each renewal of the Service you select without any further action required on your part. You will automatically renew at the end of each subscription period unless you cancel your subscription. In the event Owners is unable to make the charge in the payment instrument authorized by you when you signed up, the Company at its sole discretion, may bill you for the Service and suspend your access to the Service until payment is received. Owners may change the price of the Services with automatic renewal from time to time and will advise you of any price changes in advance and, if applicable, how to accept such changes.

6.3.1 Price changes for auto-renewable services will take effect at the beginning of the next subscription period following the date of the price change. If you do not agree to the price changes, you have the right to reject the change by canceling your subscription before the price change becomes effective.

6.3.2 Payments for auto-renewing services are non-refundable and there are no refunds or credits for partially used periods. You may cancel your subscription at any time, but if you cancel your subscription before the end of the current subscription period, we will not refund any subscription fees you have already paid to us.

7. INTELLECTUAL PROPERTY

The Service contains and/or incorporates trade secrets, patented (and/or patent pending) inventions and/or other proprietary materials and intellectual property of the Company and/or its licensors. All title and ownership rights in the Service, including without limitation, the Owners content and any copies related to the Service, remain the property of the Company and its licensors, as applicable. You agree to keep confidential such information contained in the Service that is not in the public domain, and not to disclose such information to any third party without the prior written approval of the Company.

7.1 Copyright. Owners' Content and other works of authorship found on or as part of the Service are protected by applicable copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Content is licensed, not sold. You may not make unauthorized copies or use any portion of the Content except as specified herein and in accordance with applicable law. All title and copyrights in and to the Content and the Service (including, without limitation, images, illustrations, graphics, photographs, animations, video, audio, music, text, scripts, files, URL's, documents and interactive features included in or available through the Service), are owned by the Company or its licensors. You agree to comply with all applicable copyright protection laws in connection with your use of the Service and Content. In addition to the provisions of these Terms and Conditions of Service, the Company may take appropriate steps to protect copyrights in the Content.

7.2 Trademarks. You may not use any of the trademarks contained within the Service except as specified herein and in accordance with applicable law. You may not copy, display or use any of the trademarks without the prior written permission of the owner. Any unauthorized use may violate trademark, privacy and publicity laws, as well as civil or criminal laws. The marks listed below are trademarks of the Company, its direct or indirect parents, and/or its Affiliates, licensors or third party owners. Nothing contained on the Service should be construed as granting by estoppel or otherwise, any license or right to use any mark.

7.3 Company's rights with respect to materials you post. By posting messages, opinions, entering data or engaging in any other form of communication through the Service or through the Company's official social networks, you represent that you have all rights to post such materials, that such materials do not violate the rights of any third party, and that you agree that the Company may copy, sublicense, adapt, transmit, publicly perform or display any such content to provide and/or promote the Service and/or respond to any legal requirement, demand or threat. If the Company's use of such content involves any proprietary rights you may have in such material, you agree that the Company has an unrestricted, royalty-free, non-exclusive, perpetual right to use such content throughout the world. You agree that any loss or damage of any kind incurred as a result of the use of any message, content or material you upload, post, transmit, display or otherwise make available through your use of the Service is solely your responsibility. Likewise, you are solely responsible for monitoring and protecting the intellectual property rights that may belong to you on those publications that you post on social networks, including but not limited to messages, texts, illustrations, data, files, images, graphics, photos, comments, sounds, music, videos, information, content and/or other elements. The Company does not have and accepts no liability on your behalf.

7.4 Infringement of intellectual property rights. If the Company receives notice alleging that you have engaged in conduct that violates any of the intellectual property rights of the Company or its Affiliates, or a third party, or reasonably suspects this, Owners may suspend or terminate your access to the Service, without notice, and shall have no liability to you, including for any amounts you have previously paid or any credits you have on the Service.

8. TERM AND TERMINATION

8.1 Term. These Terms and Conditions of Service will remain in effect as long as you use the Services, unless and until your account is terminated as set forth in these Terms, in which case you will no longer be entitled to use the Services.

8.2 Termination by Owners. Owners, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate any account you may have with the Company or your use of the Services and remove and discard all or part of your account. Owners may also at any time terminate your access to the Services, or any part thereof, with or without notice. Upon such termination, you will be entitled to a refund of any unused fees for future Services not yet provided. If we ban your account or disable your access to a course or the Services due to your violation of these Terms, you will not be eligible to receive any credits or refunds.

8.3 Termination by You/by User/s. You may terminate these Terms of Service at any time by deleting your login account with the Services and discontinuing use of any and all portions of the Services. To initiate the termination process, you may contact the company directly through the designated termination email address at design@joinowners.com. Termination of these Terms will not entitle you to a refund.

9. LIMITATION OF LIABILITY

YOU MAY NOT CLAIM OR COLLECT ANY DAMAGES FROM THE COMPANY FOR ANY REASON (WHETHER UNDER LEGAL THEORIES OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OPERATION OF LAW OR OTHERWISE) OTHER THAN DIRECT DAMAGES OR DAMAGES IN EXCESS OF THE AMOUNT PAID BY YOU TO US HEREUNDER FOR ANY GOODS OR SERVICES FROM WHICH THE CLAIM ARISES. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST OWNERS, ITS SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS ARISING OUT OF YOUR USE OF OR INABILITY TO ATTEND OR PARTICIPATE IN THE SERVICE. YOU FULLY ACCEPT THESE RISKS AND AGREE THAT YOU SHALL HAVE NO RECOURSE TO PURSUE DAMAGES AGAINST OWNERS. WE HEREBY DISCLAIM ALL LIABILITY, ON BEHALF OF OURSELVES OR OUR LICENSORS OR SUPPLIERS, FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, IN CONTRACT, WARRANTY, TORT, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ACKNOWLEDGE THAT THE COMPANY HAS OFFERED AND PRICED THE SERVICES IN RELIANCE ON THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH HEREIN REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE COMPANY, AND THAT THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH HEREIN FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND THE COMPANY.

10. MISCELLANEOUS

10.1 Survival. Upon termination of the Terms and Conditions of Service, any provision which, by its nature or express terms, is to survive such termination or expiration shall survive such termination or expiration.

10.2 Dispute resolution. Governing Law and Jurisdiction. The Terms shall be governed by and construed in accordance with the laws of Delaware, United States, without giving effect to any principles of conflicts of laws that would cause the application of the laws of any other jurisdiction. You agree to submit to the exclusive jurisdiction and venue of these courts and waive any objection to jurisdiction, venue, or inappropriate forum of such courts. The parties shall not raise any dispute regarding that, and hereby waive jury trial and/or any defense based on venue, inappropriate forum, lack of personal jurisdiction, sufficiency of service of process, or similar reasons in any of such actions or litigations.

10.4 Indemnification. You agree to defend, indemnify and hold the Company harmless from and against any and all claims, losses, damages, liabilities, deficiencies, judgments, liens, fines, costs and other expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, or any breach by you of these Terms of Service, and agree to reimburse the Company, upon request, for any losses, costs or expenses incurred by you on account thereof.

10.5 Google API. Owner’s app use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements. This specifically includes the functionality allowing access to our users calendars with their consent. By using our application, you agree and consent to this use and transfer of information.

10.6 Entire agreement. The Terms constitute the entire agreement between you and Owners relating to the subject matter hereof and shall not be modified except in writing, signed by both parties, or by a change in the Terms.

REFUND POLICY


At JoinOwners, we strive to ensure complete satisfaction with our services. We understand that flexibility is important, and our refund policy is designed to provide peace of mind when choosing our solutions. Below are the details of our refund policy:

This refund policy is governed by the laws of  Delaware, without regard to its conflict of laws principles. Any disputes arising under or related to this policy shall be resolved in accordance with these laws.

Refunds for digital services or products may be restricted if the service has been accessed or substantially used.

Acceptance of Terms

By requesting a refund in accordance with this policy, you acknowledge that you have read, understood, and agree to be bound by the Terms and Conditions outlined herein. This refund policy governs your rights and obligations regarding any refund request, and by submitting such a request, you accept and agree to be subject to these Terms and Conditions and our Privacy Policy.

Full Refund Policy

Customers are eligible for a full refund, no questions asked, within 30 days of their purchase. To initiate a refund, please contact our support team by emailing design@joinowners.com. Provide your purchase details, and we will process your refund promptly.

Upon issuance of a refund, the customer agrees to renounce any subsequent claims related to the refunded purchase.

Case-by-Case Refund Policy

After 30 days from purchase, all refund requests are handled on a case-by-case basis. Each case is reviewed individually, considering factors such as the extent of service used and any specific circumstances shared by the customer. A refund (partial or full) may or may not be granted based on the specific details of each situation.

To request a refund, please contact our support team at design@joinowners.com. When submitting your request, please include all relevant information, evidence, and any supporting documentation explaining why your particular circumstances warrant a refund. Refunds may not be granted in cases of service misuse, fraudulent activity, or other violations of our terms of service.

Upon issuance of a refund, the customer agrees to renounce any subsequent claims related to the refunded purchase.

Chargeback Policy

In the event of a chargeback, we reserve the right to suspend or terminate your account until the issue is resolved. We also reserve the right to pause or withhold any services or support during this period. We encourage you to contact our support team before initiating a chargeback to discuss any concerns.

Upon initiation of a chargeback, the customer agrees to renounce any subsequent claims related to the disputed purchase.

Refund Timeline

Once your refund is approved, please allow 5-7 business days for the refund to be processed and credited to your original payment method. Please note that refund timelines may vary depending on your payment provider, and delays may occur outside our control.

Legal Disclaimer

By accepting a full or partial refund, customers agree to release JoinOwners from any further claims, liabilities, demands and all losses, damages, rights, and actions of any kind that are either directly or indirectly related to or arise from the activities relating to the refund, or customers’ relationship with JoinOwners.

If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.” The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind for any unconscionable commercial practice by JoinOwners or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with any services provided hereunder.

This agreement serves as a final resolution of any disputes regarding the refunded service.

By making a purchase on our platform, you acknowledge and agree to the terms of this refund policy. This policy is made readily available for review before completing any transaction.

Contacting Support

Our support team is here to help with any questions or issues related to our refund policy. Contact us at design@joinowners.com, and we will respond within 1-2 business days.

Thank you for choosing JoinOwners. We are committed to your satisfaction and success.